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Frequently Asked Questions

What camps and areas do you service in Iraq?

How much does it cost and how do I get started with my services?

What forms of payment do you accept?

Does your service support on-line gaming?

Does your service support web cameras (web cams)

I already have VSAT equipment. Do I have to buy new equipment from you?

Can I share my service with other users? Do I need additional equipment to share my service?

How long does it take to get my Internet service in Iraq?

Can I install the service myself? Can ATS install the service?

Can you help us establish our LAN?

Why might I need escorting?

Why is Advanced Technology Systems Internet Service Considered Superior?

ISP in Afghanistan

ISP in Afghanistan

 

 

What camps and areas do you service in Iraq and Afghanistan?

Advanced Technology Systems is the only American-based company serving all areas of Iraq and Afghanistan including all military camps, business development and reconstruction zones, remote locations, and other regions of the Middle East.

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How much does it cost and how do I get started with my services?

Click on our Contact Us section. By answering the questions in this section, you will help us provide you with the right information for your service needs.

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What forms of payment do you accept?

We accept payment through PayPal (which allows you to pay via your bank accounts or credit cards), Electronic Funds/Wire Transfer from your bank to our bank, Cash, Western Union and  credit cards – Visa, MasterCard, American Express, and Discover.

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Does your service support on-line gaming?

The challenge with some on-line games is that that they are designed for somewhat instantaneous back and forth action.  Latency is inherent with all VSAT services.  So, games that do not require immediate interaction work best. Note however, general web surfing, downloading and uploading data (documents, photos, music, etc.) and e-mail communications do not have any issues.

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Does your service support web cameras (web cams)?

We offer several plans that are able to accommodate the need for web cams. 

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I already have VSAT equipment. Do I have to buy new equipment from you?

The answer is may-be. We currently offer the HughesNet VSA Remote Internet Modem HN7700s. If you have this model or a predecessor to this model, you may be able to reuse the equipment while using our service. We will work with you to determine if your existing equipment is re-usable.

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Can I share my service with other users? Do I need additional equipment to share my service?

Sharing is the best way to also share the cost of the service. We can provide you with the networking equipment needed and also establish your network of the service if you desire.

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How long does it take to get my Internet service in Iraq?

Delivery and installation usually takes about 3-4 days. Whether you follow our straight forward self-installation instructions or we mange the installation of your service, you’ll be up and running in no time!  However, depending upon your location and security situation, delivery can be longer.  We will work with you at the time of ordering to provide you with a proper date expectation.

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Can I install the service myself? Can ATS install the service?

The answer is Yes to both questions. We offer simple directions and 24 x 7 Customer Support for self-installation which is fairly straight forward.  However, many of our clients prefer that we come to their location to establish the service.  Our local team will have you up and running quickly.

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Can you help us establish our LAN?

Yes. ATS can provide you with the equipment and personnel to help you establish your LAN. ATS also offers professional IT consulting for network design, installation and configuration for your telecommunications and networking needs. Contact Us and we can determine how to best serve your needs.

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Why might I need escorting?

We can ship directly to many camps within Iraq, however, for installation we have to be escorted inside many camps as our personnel are civilians and cannot get into a military base without an authorized escort.

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Why is Advanced Technology Systems Internet Service Considered Superior?

  • Whether it’s Internet connectivity or Voice calls using VoIP, we use only the highest quality equipment to provide better transmission with our 2 Watt Radio.
  • ATS chose to partner with Hughes Network Systems to provide our service. Hughes is well know for their exceptional quality and provides a 99.95% service performance guarantee
  • Our coverage – we continue to offer the best coverage in Iraq and Afghanistan
  • We are the only American company with physical locations in Iraq (Baghdad, Erbil) and Amman, Jordan. Our clients are there – and so we need to be there.
  • 24 x 7 Customer Service. You’ll work directly with us – not a third party.

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What Our Clients Are Saying

Hear why ATS is the premier provider of Internet telecommunications services in Iraq

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  Internet in Afghanistan  

Business Solutions

Internet, VoIP, Network Design, Installation, Configuration and Premier IT Consulting Services for Your Professional Needs in Iraq

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